Privacy Policy

CARE Services Simplified, Inc., doing business as Care Facility Maintenance ("CARE," "we," "us"), respects your privacy. This policy explains what information we collect through carefms.com (the "Site"), how we use it, and the choices you have.

This policy covers the Site only. Service agreements, client portals and work-order platforms are governed by their own terms.

1. Information We Collect

Information you give us. When you request a quote or contact us, we collect:

• First and last name
• Business name
• Email address
• Phone number
• Details you share about your facilities and service needs

We also collect whatever you choose to share when you call us at 877-660-7707 or email admin@carefms.com.

Information collected automatically. Our hosting provider and analytics tools record technical data when you visit: IP address, browser type, device type, pages viewed, referring site and time of visit. We use this to keep the Site secure and running.

We do not collect payment information, Social Security numbers or other sensitive personal data through the Site.

2. How We Use Your Information

We use your information to:

• Respond to quote requests and questions, usually within one business day
• Prepare proposals and schedule service
• Coordinate work with our technicians and vetted service partners
• Send service-related updates about your inquiry or account
• Improve the Site and protect it against fraud, spam and abuse
• Meet legal, insurance and regulatory obligations

If we ever send marketing emails, every message will include a clear way to unsubscribe.

3. How We Share Your Information

We do not sell or rent your personal information. Period.

We share information only as needed to serve you:

• Service providers that run our business, such as website hosting and form processing (Netlify), email and our work-order platform. They may use your data only to provide services to us.
• Vetted service partners who perform work at your facilities outside our self-performing markets, limited to what they need to complete the job.
• Legal and safety reasons, when required by law, subpoena or court order, or to protect our rights, clients, employees or the public.
• Business transfers, if CARE is involved in a merger, acquisition or sale of assets. Any successor will be bound by this policy.

4. Cookies and Analytics

We use cookies and similar technologies to load pages, process forms, block spam and understand how visitors use the Site. We use Google Analytics and Microsoft Bing tools to measure traffic, see how people find us and improve the Site. These providers may set cookies and collect data such as your IP address, device and browser type, pages viewed and how you arrived. Learn more in Google's privacy policy and Microsoft's privacy statement. You can opt out of Google Analytics with the Google Analytics opt-out add-on.

We do not sell your personal information. You can block or delete cookies in your browser settings; the Site will still work.

Some browsers send a "Do Not Track" signal. There is no common standard for these signals, so the Site does not currently respond to them. Where required by law, we honor Global Privacy Control signals.

5. Data Retention and Security

We keep your information only as long as we need it to respond to you, serve your account and meet legal, tax and insurance record-keeping requirements. When it is no longer needed, we delete it or make it anonymous.

We protect your information with reasonable administrative, technical and physical safeguards, including encrypted (HTTPS) connections and restricted access. No system is 100% secure, so we cannot guarantee absolute security. If a breach affects your personal information, we will notify you as required by law.

6. Your Choices and Rights

You can ask us at any time to:

• Tell you what personal information we hold about you
• Correct information that is wrong or out of date
• Delete your information, subject to legal record-keeping requirements
• Stop sending you marketing messages

Depending on where you live, including certain U.S. states and Canada, you may have additional rights under local privacy law. We will honor those rights as the law requires and will not treat you differently for using them.

To make a request, email admin@carefms.com with the subject line "Privacy Request." We may need to verify your identity before acting, and we will respond within the time required by applicable law.

7. Children's Privacy

The Site serves businesses and is not directed to children under 13. We do not knowingly collect information from children. If you believe a child has sent us information, contact us and we will delete it.

8. Third-Party Links and Platforms

The Site may link to other websites, social media pages or client portals run by third parties. Their privacy practices are their own, and we encourage you to review their policies.

9. Changes to This Policy

We may update this policy as our services or the law change. We will post the new version here with a new effective date. Continued use of the Site means you accept the updated policy.

10. Contact Us

Questions about this policy or your information? Reach us directly: